Terms of service

MATTRESS FOLKS - Terms of Service

Terms of Service

Effective Date: January 1st, 2026 Last Updated: February 23rd, 2026 Website: https://mattress-folks-store.myshopify.com Business Name: Mattress Folks

Welcome to Mattress Folks. These Terms of Service ("Terms") govern your use of our website located at https://mattress-folks-store.myshopify.com (the "Website") and any products, services, content, features, or applications offered by us.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility & Acceptance of Terms

By using this Website, you represent that:

  • You are at least 18 years old
  • You have the legal authority to enter into this agreement
  • You agree to comply with all applicable laws and regulations

Your continued use of the Website constitutes acceptance of these Terms of Service.

2. Website Use & Permitted Activities

You agree to use this Website for lawful purposes only. You may not:

  • Use the Website for fraudulent or unlawful activities
  • Attempt to gain unauthorized access to our systems
  • Distribute malware, spam, or harmful code
  • Copy, reproduce, or resell Website content without permission
  • Interfere with Website functionality or security

We reserve the right to suspend or terminate access for violations of these Terms.

3. Products & Services

We make every effort to ensure product descriptions, pricing, and availability are accurate. However, we do not guarantee:

  • That product descriptions are error-free
  • That pricing will always be accurate
  • That products will be available at all times

We reserve the right to:

  • Modify or discontinue products or services
  • Adjust pricing without notice
  • Refuse or cancel orders at our discretion

If your order is canceled after payment, we will issue a refund in accordance with our Refund Policy.

4. Payments & Billing

By making a purchase, you agree to:

  • Provide accurate billing and payment information
  • Authorize us to charge your selected payment method
  • Pay all applicable taxes and fees

We reserve the right to cancel transactions suspected of fraud or unauthorized use.

5. Shipping, Delivery & Returns

Shipping times are estimates and not guaranteed. Delays may occur due to:

  • Carrier issues
  • Supply chain disruptions
  • Weather or unforeseen events

For detailed return and refund information, please contact us directly by calling (864)777-0063.

6. Intellectual Property Rights

All content on this Website — including text, images, graphics, logos, videos, design elements, and software — is the property of Mattress Folks or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may not:

  • Reproduce or distribute Website content
  • Use our trademarks without written consent
  • Create derivative works based on our content

Unauthorized use may result in legal action.

7. User-Generated Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free, perpetual license to use it
  • You confirm the content does not violate third-party rights
  • You agree the content is not defamatory, illegal, or misleading

We reserve the right to remove content at our discretion.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for:

  • The content or policies of external sites
  • Transactions conducted on third-party platforms
  • Damages resulting from third-party services

Use of third-party websites is at your own risk.

9. SMS / Text Messaging

Mattress Folks offers an SMS messaging program to provide you with alerts, promotions, and notifications including order updates, shipping confirmations, exclusive offers, and store announcements. By providing your phone number and opting in at checkout or via a sign-up form, you consent to receive recurring automated text messages from Mattress Folks. Message frequency may vary.

To stop receiving messages, reply STOP to any text message. You will receive a confirmation and no further messages will be sent.

For help, reply HELP or contact us at mattressfolks@gmail.com or (864)777-0063.

Message and data rates may apply. Check with your carrier for details.

Carriers are not liable for delayed or undelivered messages.

10. Disclaimer of Warranties

This Website and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We disclaim all warranties including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of information

Your use of the Website is at your sole risk.

11. Limitation of Liability

To the fullest extent permitted by law, Mattress Folks shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Business interruption
  • Website downtime

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Mattress Folks, its employees, affiliates, and partners from any claims, damages, or legal fees arising from:

  • Your violation of these Terms
  • Your misuse of the Website
  • Your violation of applicable laws

13. Privacy Policy

Your use of our Website is also governed by our Privacy Policy https://mattressfolks.com/policies/privacy-policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of South Carolina, without regard to conflict of law principles.

Any disputes shall be resolved in the courts located in Greenville County, South Carolina.

16. Termination

We may terminate or suspend access to the Website without prior notice for:

  • Violations of these Terms
  • Fraudulent activity
  • Security concerns

Termination does not waive any rights or obligations accrued prior to termination.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Mattress Folks 106 East Butler Road, Unit F, Mauldin SC 29662 Email: mattressfolks@gmail.com Phone: (864)777-0063